dhx4 Casino & Sportsbook Service Notice

We at dhx4 provide gaming and sportsbook services only where local law permits, and users are solely responsible for verifying that their access and use comply with the laws of their own jurisdiction. This notice sets out our legal position regarding service availability, account eligibility, data handling, and user liability.

dhx4 operates football betting (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and other gaming categories. We process deposits and withdrawals through local payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts via mobile banking, local payment, online payment, e-wallet. All account operations are conducted under strict identity verification (KYC) and regulatory compliance procedures.

We do not hold gaming licenses issued by any specific country or jurisdiction, and we do not claim to be "licensed in Indonesia" or any other nation. Our services are provided on the understanding that users access them in jurisdictions where such services are lawful, and that users bear full responsibility for local-law compliance.

Service Availability and Jurisdiction Notice

We at dhx4 do not offer our services in jurisdictions where online wagering, gaming, or sports betting are prohibited by law. Many countries and regions restrict or ban such activities; dhx4 does not operate in these territories. If you are located in or a citizen of a jurisdiction where gaming is banned, you are not permitted to create an account on dhx4, and you are not permitted to use our platform.

Our services are available only where local law permits. Users in supported regions of Indonesia—including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta—may access dhx4 subject to local regulation. However, we make no representation that our services are legal in any specific city, region, or country. It is your responsibility to determine whether access and use of dhx4 comply with your own jurisdiction's laws. We cannot provide legal advice, and we cannot guarantee that your local authorities will tolerate or recognize your use of our platform.

If you are uncertain whether dhx4 is available in your jurisdiction, do not create an account or deposit funds. Contact a legal professional in your region to verify the legality of online gaming under your local law.

Account Eligibility and User Conduct

To create an account on dhx4, you must meet the following criteria:

• You must be of legal age to enter into contracts in your jurisdiction (typically 18 or older in most regions).
• You must not be a resident of or citizen of a jurisdiction where online gaming is prohibited.
• You must provide accurate personal information, including your full name, email address, mobile phone number, and date of birth.
• You must undergo Know Your Customer (KYC) verification before your first withdrawal, including submission of government-issued identification and proof of address.
• You must not attempt to use multiple accounts on dhx4, or engage in fraud, collusion, or system manipulation.

We reserve the right to deny account creation, suspend accounts, or permanently close accounts if we suspect violations of these criteria. If we close your account, any balance is forfeited and we do not offer refunds. We may also report suspected fraud or money-laundering to relevant authorities as required by law.

No Representation of Legality

We make no representation that dhx4 is "licensed," "regulated," "approved," or "legal" in your jurisdiction. We do not hold gaming licenses from the Indonesian government, the Singapore government, the Malta Gaming Authority, Curacao, or any other regulatory body. We do not claim official status with any government agency. Our operation is subject to applicable financial regulations in supported regions, but we do not present ourselves as a licensed operator in the traditional sense.

If a local authority in your region takes action against dhx4 or users of dhx4, we cannot protect you, and we are not liable for any legal consequences you may face. Your use of dhx4 is at your own risk.

Data, Privacy, and User Liability

We at dhx4 collect personal data (name, email, phone, identity documents, transaction history) to operate our platform, process payments, verify identity, and comply with applicable regulations. Our data practices are detailed in our Privacy Policy accessible within your account. By using dhx4, you consent to our collection, storage, and processing of your personal data as described in that policy.

Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia or your home country. We apply industry-standard encryption and access controls, but we cannot guarantee absolute protection against cyber attacks or data breaches. If a data breach occurs, we will notify affected users and relevant authorities as required by law.

KYC Verification

Know Your Customer process; required before withdrawal, involves submission of government ID and proof of address.

Account Suspension

Temporary or permanent freeze of your account due to suspected violation of terms, fraud, or legal non-compliance.

Jurisdiction-Restricted

Service available only in certain regions; users responsible for confirming legality in their location.

We are not liable for any legal consequences, fines, penalties, or sanctions you may incur as a result of using dhx4 in a jurisdiction where it is prohibited. We are not liable for losses resulting from account suspension, account closure, or forfeiture of funds due to violations of our terms. Our liability is limited to the extent permitted by law and does not extend to indirect, consequential, or punitive damages.

Third-Party Links and External Content

dhx4 may link to third-party websites or services, including payment processors, game providers, or support resources. We are not responsible for the content, accuracy, or security of third-party sites. Any interaction with third parties occurs at your own risk. We do not endorse third-party services, and third parties do not endorse or represent dhx4.

If you access dhx4 via a third-party app store or distribution channel, note that the app store's terms of service also apply. We are not responsible for app store policies, fees, or conduct.

Compliance with Local Regulations

We at dhx4 comply with applicable financial regulations in supported regions, including:

• Know Your Customer (KYC) verification before withdrawal.
• Anti-money-laundering (AML) screening and suspicious-activity reporting.
• Transaction reporting to relevant authorities for large deposits or withdrawals.
• Data protection and privacy safeguards per applicable law.

However, compliance with these regulations does not constitute licensing or official approval by any government. We may be subject to legal action, fines, or closure by local authorities; if this occurs, we cannot protect user accounts or funds, and users may lose all balance without compensation.

Payment Methods and Financial Responsibility

We process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). These payment channels are managed by third-party financial institutions; we are not responsible for their security, availability, or conduct. If your payment fails, is delayed, or is reversed by your bank or e-wallet provider, we are not liable.

Deposits and withdrawals are conducted in Indonesian rupiah (IDR). Currency exchange, if applicable, is conducted at rates set by the payment processor, not dhx4. We are not responsible for unfavorable exchange rates or currency fluctuations.

Contact for Legal Inquiries

If you have legal questions about dhx4, our service, our data practices, or our compliance status, contact our support team via the Help section in the app or website. We offer English and Bahasa Indonesia support during standard business hours. However, we cannot provide legal advice; we can only direct you to relevant policies and documents.

For formal legal notices, cease-and-desist orders, or government inquiries, contact our legal team via the support system. Response times may vary depending on the complexity and urgency of your inquiry.

Jurisdiction Restrictions and Closing Statement

This notice serves as formal notification that we at dhx4 do not represent our services as legal, licensed, or approved in any specific jurisdiction. Users are entirely responsible for determining whether access and use comply with their local laws. By creating an account on dhx4, you acknowledge that you have read this notice, understand the legal risks, and accept full responsibility for your compliance with local law.

We make no warranties regarding the legality, safety, security, or fitness of dhx4 for any particular purpose. Your use is at your own risk. If you are uncertain about the legality of online gaming in your jurisdiction, do not use dhx4.

For full details on our policies, including privacy, data handling, account terms, and dispute resolution, refer to the Terms & Conditions, Privacy Policy, and other documents accessible within your account or on this website. If you have questions, contact our support team via the Help section.